Report a Claim
The most efficient way for us to collect the loss facts and begin taking immediate action to help you is for you, the policyholder, to call us directly at:
1-800-343-3375 (option 2)
If you wish you can also fax us at 401-721-0700
or mail us at:
Narragansett Bay Insurance Company
PO Box 820
Pawtucket, RI 02862-0820
Please have your policy number available
when you contact us.
Need more information? Read our Helpful Hints or our Frequently Asked Questions.
Our commitment is to:
- Immediately take all loss reports by telephone any time of day or night.
- Listen carefully to the facts and your immediate needs.
- Always conduct ourselves with courtesy and empathy.
- Give you immediate assurance that we will handle your claim as promptly as possible.
- Recommend immediate measures to mitigate the loss.
- Determine and take the fastest path to confirming causality and damages.
- Explain and offer all relevant coverages and benefits.
- Outline a reasonable timeline for you to rely upon.
- Communicate clearly and frequently with you during the course of the claim.
- Pay what we owe promptly and fairly.
"We were surprised how quickly Narragansett Bay forwarded a check to us. Thanks."
Barrington, RI