Narragansett Bay Insurance Company can be reached by calling
Regular business hours:
- Monday - Friday: 8:30 AM - 4:30 PM
You will need to provide:
- Your NBIC Policy Number
- Insured last name
- A valid phone number
- A valid email address
Contact us directly at:
1 (800) 343-3375 (option 2, then 1)
Claim Reporting Hotline: Report a “New” claim by calling 1-800-343-3375 (option 2,
then 1). Agents may fax the ACORD form to
401-721-0700 or via e-mail at .
For an Existing Claim Inquiry
For information about an existing claim, please call us at (800)343-3375 (option 2, then option 2). You may also e-mail us at: or fax (401)721-0700. Please be sure to include your name, claim number, or policy number, and preferred contact information on all correspondence you submit to the company.
Policy Cancellation and/or Changes:
Please contact your agent for assistance on cancellations and changes to your policy.
Mortgage Information and/or Changes:
To request a change of mortgagee, loan number(s) or proof of coverage (declaration page), please contact your agent.
Online Payment: You may pay your bill online by clicking Make a Payment. We accept Visa or MasterCard credit or debit cards, personal checks. For assistance on making a payment online or resetting your online payment password, please call 1-800-343-3375 (option 3) during regular business hours: Monday - Friday: 8:30 AM - 4:30 PM.
"Very timely response with accommodating scheduling. Great telephone and email communications."